Last Updated: August 31, 2026

At SODSO Health Care Pvt. Ltd., we understand that you may occasionally need to cancel an order. This Cancellation Policy explains the conditions and process for cancelling orders placed through our website.

1. ORDER CANCELLATION

You may request to cancel your order before it has been processed or dispatched.

To request a cancellation, please contact us as soon as possible and provide your order number and relevant order details.

2. CANCELLATION AFTER DISPATCH

Once an order has been processed and dispatched to our delivery partner, it may no longer be eligible for cancellation.

3. REFUND FOR CANCELLED ORDERS

If your cancellation request is approved before the order is dispatched, any eligible refund will be processed according to the original payment method, where applicable.

The time taken for the refunded amount to appear in your account may depend on your bank or payment service provider.

4. COMPANY’S RIGHT TO CANCEL

In certain circumstances, SODSO Health Care Pvt. Ltd. may cancel an order. This may include situations such as:

• Product unavailability
• Incorrect pricing or product information
• Payment verification issues
• Suspected fraudulent or unauthorized transactions
• Incomplete or incorrect customer information
• Other circumstances where order fulfilment is not possible

If an order is cancelled by us after payment has been successfully received, any applicable refund will be processed according to the circumstances of the cancellation.

5. HOW TO REQUEST A CANCELLATION

To request an order cancellation, please contact us at:

Phone / WhatsApp: +91 88910 90525
Email: sodsohealthcarepvtltd@gmail.com

Please include your order number and registered contact details to help us identify your order.

6. CONTACT US

For questions regarding order cancellations, please contact:

SODSO HEALTH CARE PVT. LTD.

Working Hours: Monday – Saturday, 9:30 AM – 5:00 PM
Sunday: Holiday