Introduction

Welcome to the official website of SODSO Health Care Pvt. Ltd. By accessing or using our website and purchasing our products, you agree to comply with and be bound by these Terms & Conditions.

Please read these terms carefully before placing an order.

Products & Information

We make every effort to ensure that product descriptions, images, prices, ingredients and other information displayed on our website are accurate and up to date.

Product images are provided for visual representation. Actual packaging or appearance may vary slightly from the images shown on the website.

Customers are advised to read the product packaging and instructions carefully before use.

Pricing

All product prices displayed on the website are in Indian Rupees (₹).

Prices and offers may be changed or withdrawn at any time without prior notice.

Any applicable shipping charges will be displayed during the checkout process.

Orders

Once an order is placed, you will receive an order confirmation through the contact details provided during checkout.

SODSO Health Care reserves the right to cancel or refuse an order in certain circumstances, including incorrect product information, pricing errors, stock availability or suspected fraudulent activity.

Payment

We may provide different payment options, including online payment and Cash on Delivery (COD), depending on availability.

For COD orders, customers are required to pay the complete order amount to the delivery agent at the time of delivery.

Shipping & Delivery

Orders will be shipped to the delivery address provided by the customer during checkout.

Delivery timelines may vary depending on the destination, courier availability, weather conditions and other circumstances beyond our control.

Customers are responsible for providing an accurate and complete delivery address and contact number.

Returns & Refunds

Returns and refunds will be processed according to our Return & Refund Policy.

Products may only be eligible for return or replacement if they meet the conditions specified in our return policy.

For hygiene and safety reasons, opened or used cosmetic products may not be eligible for return unless the product is defective, damaged or incorrectly delivered.

Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact our customer support team as soon as possible with your order details and relevant photographs/videos of the package and product.

We will review the issue and provide an appropriate resolution according to our policy.

Product Usage

Our products are intended for cosmetic and skincare purposes.

Customers should follow the usage instructions provided on the product packaging.

If you have sensitive skin, allergies or specific skin concerns, we recommend performing a patch test and consulting a qualified healthcare professional or dermatologist when appropriate.

Individual results may vary.

Website Usage

You agree not to misuse the website or attempt to interfere with its functionality, security or operation.

All website content, including text, images, graphics, logos, product information and design elements, belongs to or is licensed to SODSO Health Care Pvt. Ltd. and may not be reproduced or used without permission.

Privacy

Customer information provided during registration, checkout or communication will be handled according to our Privacy Policy.

We may collect information necessary to process orders, provide customer support and improve our services.

Changes to These Terms

SODSO Health Care Pvt. Ltd. reserves the right to update or modify these Terms & Conditions at any time.

Any changes will be published on this page. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

SODSO Health Care Pvt. Ltd.
c-103,Arun patios,kenchenahalliyelahanka ,bangalore-560 064,karnataka

Phone: +91 88910 90525
Email: sodsohealthcarepvtltd@gmail.com

Working Hours:
Monday – Saturday: 9:30 AM – 5:00 PM
Sunday: Closed